Posted December 5th, 2014 in Blog by Rick Hill

We all have those transformative moments in our careers: the moment we won a big award; the moment we were singled out for a great success; and of course the moment we blurted out a giant gaffe – the kind we wanted to retract before the last word left our mouth. We learn from our successes and more from our failures.


I’ve been in the retail development business for over 30 years, learning the business at an early age at The Rouse Company; then forming a national property management firm servicing major institution like New York Life, Teachers Insurance, and Stanford University Pension fund and winning several ICSC and ULI national awards along the way. While working on 146 projects which included IKEA, Planet Hollywood, Virgin Megastore, 11 National Parks, luxury hotels and resorts, the 96 Olympic Games and many more – I’ve had a lot of these moments. Recently, however, I encountered one that truly surprised me. While making a presentation to a potential developer on behalf of my client, a family trust with a strategic property in a major boom city, I was criticized for a plan that was labeled as being out of touch.


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